Announcing significant enhancements to the Cloudize Notifications Service

We’re excited to announce a significant upgrade to the Cloudize Notifications Platform Service — bringing extended flexibility in configuring upstream service providers and introducing native SMS messaging support.

This release is part of our ongoing effort to provide customers with powerful, customizable, and scalable tools that meet their evolving communication needs.

We know that every organisation has unique communication needs, and that reliable communication is critical to customer experiences. This update considerably redesigns the configuration of upstream service providers [yes, you can have multiple] to provide conditional routing and redundancy.

• Bring your own provider
• Define routing logic per message type
• Switch providers dynamically based on availability or cost
• Set fallback strategies for enhanced delivery reliability

This flexibility gives you greater control over performance, compliance, and cost — without compromising developer experience.

We’ve added built-in support for sending SMS messages directly through the Notifications Platform Service — opening up a new channel for customer communication.

• Send real-time SMS alerts, reminders, or codes
• Use templated messages with dynamic data
• Integrate SMS seamlessly alongside email

Whether you’re sending 2FA codes, transactional messages, or marketing updates, SMS adds a powerful new dimension to your communication stack.

Like all Cloudize Platform Services, the Notifications Platform Service is cloud-native, API-first, and designed to scale. It integrates easily with other services in your Cloudize stack, ensuring a seamless experience across your infrastructure.

The new updates to the Cloudize Notifications Platform Service are now available to all Cloudize customers.